1. How can I log in to my customer account?
- Click “Login / Register” in the upper right corner.
- Enter your credentials.
- You will be directed to “My Account”.
2. How do I listen to my audiobooks or read eBooks that I purchased?
You can access your digital books directly through your Cosmodio Books account- dashboard-orders section. They are available online without downloading and can be listened or read securely on any device with internet access.
- Log in to your account by following FAQ # 1.
- Click “Orders”
- Click the “Read” or “Listen” button on the right.
3. What happens to my contact info when I purchase books?
Cosmodio is a multivendor platform where authors sell their digital and print books. Your are purchasing your books directly from the authors not from Cosmodio. Hence, authors will receive limited contact information: Your first and last name and your email. That’s it!
This is to ensure that the authors can contact you directly if there is an issue with your order. Having said that, please contact us if you have a complaint about an author (SPAM, abuse, etc.).
Besides that, Cosmodio will never sell or share your personal info to any other third party as per our Terms and Conditions, and Privacy Policy.
4. Do you have a subscription plan?
We believe customers pay more by using subscriptions without realizing it. Therefore, we only provide the pay-per-listen option for Audiobooks, the pay-per-download option for eBooks, and the pay-per-purchase option for Print Books.
5. Can I access my books offline?
Currently, eBooks and audiobooks are designed for secure online access only. This ensures copyright protection and prevents unauthorized copying.
6. Can I download the digital books I purchased?
No. The only way to listen or read the digital books is through our site due to security reasons.
Please refer to FAQ # 2 to listen or read your digital books.
7. I am a customer now but I would like to sell my books on Cosmodio as an author. What should I do?
Please contact us. We’ll be more than happy to assist you with the process.
8. Can I return or get a refund?
All sales are final. We do not have a return or refund policy.
9. How do I flag a book?
Please get in touch with us here and send us the book’s name or the link.
10. Are my payment details safe?
Absolutely. All payments are processed through secure, encrypted Stripe. Cosmodio Books does not store any of your payment information.
11. In which countries are books available?
Books on Cosmodio Books can be purchased and accessed worldwide. Print books are shipped globally to over 150 countries, while eBooks and audiobooks are available instantly from anywhere.
Europe
Germany, France, Italy, Spain, Netherlands, Belgium, Luxembourg, Austria, Switzerland, Portugal, Ireland, Poland, Czechia, Slovakia, Hungary, Romania, Bulgaria, Greece, Croatia, Slovenia, Lithuania, Latvia, Estonia, Denmark, Sweden, Norway, Finland, Iceland, Malta, Cyprus, Serbia / Balkan countries
Turkey
Turkey
North America
United States, Canada, Mexico
United Kingdom & Ireland
United Kingdom (England, Scotland, Wales, Northern Ireland), Republic of Ireland
Asia-Pacific
Australia, New Zealand, Japan, Singapore, Hong Kong (SAR), Taiwan, South Korea, Malaysia, Thailand, Philippines, Vietnam, India, Indonesia, China (Mainland), Pakistan, Bangladesh
Latin America
Brazil, Argentina, Chile, Peru, Colombia, Uruguay, Paraguay, Panama, Costa Rica, Dominican Republic, Jamaica, Trinidad & Tobago
Middle East & Africa
United Arab Emirates, Saudi Arabia, Qatar, Bahrain, Kuwait, Oman, Israel, Jordan, Lebanon, Egypt, South Africa, Morocco, Tunisia, Kenya, Nigeria, Algeria, Libya
12. How quickly will I receive a print book?
Delivery times vary depending on your location. In most regions, books are printed and shipped within 20-30 business days. You will receive tracking details once your order is shipped.
1. What is Cosmodio Books?
Cosmodio Books is a new multi-vendor platform developed by Cosmo Publishing that allows authors to sell their books in eBook, Print, and Audiobook formats worldwide, as an independent vendor.
Cosmodio Books enables sales in every language and provides global access.
Books listed on Cosmodio Books can also be published as print books in Cosmo Publishing’s Amazon store.
When you start selling your digital books on Cosmodio, you establish a storefront where you are the owner or have the rights to the products you sell. It is your store; you are responsible for it, maintain it, and agree with the Sales Agreement. Your store comes with something that most online stores do not provide to their vendors: Your customers’ limited contact info.
We believe our vendors are entitled to this information, and we make it clear to the customers that when they purchase from the vendors, the vendors will obtain their limited contact information. The limited contact info the vendors will be getting is the first and last name and the customer’s email.
However, if the customer files a complaint (such as spam, abuse, etc.) against the vendor, the vendor’s account will be terminated permanently.
2. How can I sell my books on Cosmodio?
- Click “For Authors” link in the top or “Sell Your Books – Author Application” in the footer.
- Fill out the author application.
- We will contact you within 48 hours.
NOTES
- Each Author Application is manually processed.
- When everything checks, you will get a message that your Author Account has been created.
- You will have your User ID and Temporary Password to log in to your Author Account.
- You will start receiving emails as to how you can start uploading and selling your audiobooks.
3. How do I log in to my Author Account?
- Click “Login / Register” in the upper right.
- Enter your credentials.
- You will be directed to your “Author Dashboard”.
4. How can I upload my digital books?
- You must be one of our authors with an Author Account. Please apply by clicking this link if you are not.
- You must be logged in to your Author Account to upload your books. Please follow the steps in FAQ # 3.
- Click, “Your Books” on the left column.
- Click, “Add New Book”.
You have two options on this page.
- You can hire us to upload your book to save time and have it completed properly.
- You can proceed to upload your book.
5. How can I get an estimate for my book production from Cosmodio?
Click the following link to upload your book details –> Send Your Book Details to Get an Estimate
6. How to set up your storefront.
Before starting the setup of your storefront, please click this link to see how everything looks with the information you will provide below.
- Log in to your Author Account (FAQ#3).
- Hover over “Settings” and click “Store”.
- Make modifications to your Author Account.
NOTE
Your revisions are not automatically approved. Each account is reviewed before being made public, and there may be a delay of up to 2 days before it becomes available.
7. How do I get paid? How are the proceeds deposited
Authors have two options to receive their royalties, as follows:
- PayPal (Only America – Free)
- Bank Transfer (incurs cost)
Follow the steps below to ensure your account is set up properly:
- Log in to your Author Account (FAQ#3).
- Hover over, “Setting” on the left column and click, “Payment”.
- Hover over, “Add Payment Method” on the right side.
- Select your payment method, and fill out the details.
IMPORTANT NOTE
Authors are solely responsible for ensuring the accuracy of the PayPal or bank account details entered in their Author Account. CosmodioBooks is not responsible for payments sent to incorrect or invalid accounts. Please double check your payment account details before submitting a withdrawal request.
8. What happens if I enter the wrong PayPal or bank account information??
Authors are responsible for providing correct payment details. Cosmodio is not responsible for funds sent to incorrect or invalid accounts. Please double-check your account information before requesting payment.
9. Is there a threshold to receive my payments?
Yes. The minimum account balance is $50.00 to request a payment. However, Cosmodio will process all balances from the previous year, regardless of the total, in the third week of January of the new year.
10. Are payments processed automatically when it reaches the threshold?
No. Authors must request payment when they reach the minimum account balance of $50.00. Please follow the below steps to request payment:
- Log in to your Author Account (FAQ#3).
- Click “Withdraw.”
- Click “Request Withdraw.”
11. What is the commission rate of Cosmodio Books?
- The sales commission of CosmodioBooks on digital books is 25% of each sale.
- The sales commission of CosmodioBooks on printed books is 20% of each sale.
12. How do I reset my temporary password?
- Log in to your Author Account (FAQ#3).
- Click the profile icon in the middle.
- Make your changes, and click “Save Changes”.
13. Are my digital books secure so nobody can download them?
We work hard to make digital books as secure as possible with the latest technology. So, here is the process of how digital books are made available to customers.
- Digital books are uploaded to our secure server.
- They can only be read or listened to through our secure website. This means that people who pay to read or listen to your digital books may not download or copy them.
14. Does Cosmodio accept books from outside?
We only accept digital books from outside, where the print books will have to be prepared by our sister company, Cosmo Publishing. Please contact Cosmo Publishing if you would like to sell your print books on Cosmodio.
As to the digital books, Yes, we do accept them from outside!
First step is to create an Author Account. Once you are approved as an Author, you will receive an email with your User ID and Temporary Password.
You will also receive emails from us with instructions to upload and sell your digital books.
NOTE: We, at Cosmodio, reserve the right to accept or refuse any book or author at our sole discretion
15. Does Cosmodio produce digital books (eBooks and audiobooks)?
Yes. We produce eBooks in ePUB and audiobooks in mp3 format. Please fill out this form to contact us for your digital book production.
16. Is Cosmodio a publishing company?
No. Cosmodio is a marketplace where authors can sell their books. Cosmodio is neither a publishing company nor is a book distribution company.
17. What is the agreement to sell my books on Cosmodio?
Please read our Book Sales Agreement.
18. Do I have to give any of my rights (copyright, publishing rights, distribution rights, etc) to Cosmodio?
No, absolutely not!
Cosmodio is a multivendor marketplace where authors sell their books at will. Authors keep all their rights.
20. How do I stop selling my books on Cosmodio?
Please send us a message using this form. We will remove your audiobook within 3 business days.
21. How do I discount my book?
You can apply discounts on your digital books (eBooks and audiobooks) at any time as long as the price is $1.99 and above. Furthermore, you can set up a date for your books to be discounted.
Log in to your Author Account.
Click “Your Books” on the left column.
Click the book you would like to discount from the list.
- If you change the book price (without revising the “Discounted Price”, the new book price will appear in the storefront.
- If you change the “Discounted Price” by leaving the book price without changing, the old book price will have a slash on it, and the discounted price will show.
IMPORTANT NOTE
- For printed books, discounts are possible as long as the price does not fall below the minimum sales price set for print-on-demand costs. This price will have to be determined and communicated by CosmodioBooks.
- All discounts made through the system are subject to approval by CosmodioBooks.
22. How do I determine the price of my audiobooks?
For digital books (eBooks and audiobooks), the author freely determines the sales price as long as it is $1.99 and above.
For printed books, the author sets the sales price above the minimum price determined and communicated by CosmodioBooks, which takes into account the print-on-demand production cost.
23. Can I sell both digital and print books on Cosmodio?
Yes. Authors can upload their own digital books (eBooks and audiobooks) directly.
For print books, only the titles published or prepared by Cosmo Publishing are accepted. If you wish to sell print books, please contact Cosmo Publishing directly.
24. Can I sell my books on other platforms at the same time?
Yes. Cosmodio is a non-exclusive marketplace, which means you are free to sell your audiobooks, eBooks, or print books on other platforms as well.
25. Which languages are allowed on Cosmodio?
Books can be published in any language on Cosmodio. Before approval, all books are reviewed to ensure that they do not contain content that is illegal, immoral, or against human rights. However, full responsibility for the content remains with the author.
An ISBN is required for print books in order to be sold on CosmodioBooks. For eBooks and audiobooks, an ISBN is not mandatory but is highly recommended for better cataloging, visibility, and international distribution.
26. Do I need an ISBN for my book?
An ISBN is required for print books in order to be sold on CosmodioBooks. For eBooks and audiobooks, an ISBN is not mandatory but is highly recommended for better cataloging, visibility, and international distribution.
27. In which countries are books available?
Books on Cosmodio Books can be purchased and accessed worldwide. Print books are shipped globally to over 150 countries, while eBooks and audiobooks are available instantly from anywhere.
Europe
Germany, France, Italy, Spain, Netherlands, Belgium, Luxembourg, Austria, Switzerland, Portugal, Ireland, Poland, Czechia, Slovakia, Hungary, Romania, Bulgaria, Greece, Croatia, Slovenia, Lithuania, Latvia, Estonia, Denmark, Sweden, Norway, Finland, Iceland, Malta, Cyprus, Serbia / Balkan countries
Turkey
Turkey
North America
United States, Canada, Mexico
United Kingdom & Ireland
United Kingdom (England, Scotland, Wales, Northern Ireland), Republic of Ireland
Asia-Pacific
Australia, New Zealand, Japan, Singapore, Hong Kong (SAR), Taiwan, South Korea, Malaysia, Thailand, Philippines, Vietnam, India, Indonesia, China (Mainland), Pakistan, Bangladesh
Latin America
Brazil, Argentina, Chile, Peru, Colombia, Uruguay, Paraguay, Panama, Costa Rica, Dominican Republic, Jamaica, Trinidad & Tobago
Middle East & Africa
United Arab Emirates, Saudi Arabia, Qatar, Bahrain, Kuwait, Oman, Israel, Jordan, Lebanon, Egypt, South Africa, Morocco, Tunisia, Kenya, Nigeria, Algeria, Libya
28. How do I update my books?
- Log in to your Author Account (FAQ#3)
- Click “Your Books” on the right column.
- Select the book you would like to revise.
- Save.
29. Is there an age limit to sell my books on Cosmodio?
Yes. You need to be 18 and older to be able to sell on Cosmodio.
30. Does Cosmodio partner with publishing houses?
Yes. Please contact us.